Unlock your Potential with Pinnacle Coaching Services

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The EQ-i 2.0® (Emotional Quotient Inventory  2.0) is one of the world’s leading scientifically validated emotional  intelligence assessments. Developed by Multi-Health Systems (MHS), it is  widely used by organizations, executive coaches, and leadership  professionals to support:

• Leadership development 
• Executive coaching 
• Team effectiveness 
• Talent development 
• Communication improvement 
• Workplace performance and engagement 

Research consistently shows that emotional  intelligence is a key driver of leadership effectiveness,  decision-making, communication, resilience, and relationship management.  Leaders with strong emotional intelligence are better equipped to:

• Navigate stress and pressure 
• Build trust and influence 
• Communicate effectively 
• Lead through change 
• Strengthen collaboration 
• Improve employee engagement and morale 

The EQ-i 2.0® provides practical insight into how emotions impact  behavior, leadership style, workplace relationships, and performance. 

The EQ-i 2.0® assessment is completed online  through a self-assessment questionnaire consisting of 133 items and  typically takes approximately 20 minutes to complete. The assessment  measures emotional intelligence across five key composite areas and 15  competencies:

Self-Perception (Understanding and confidence in oneself)

• Self-Regard 
• Self-Actualization 
• Emotional Self-Awareness 

Self-Expression (Communicating emotions effectively and authentically)

• Emotional Expression 
• Assertiveness 
• Independence 

Interpersonal (Building healthy and productive relationships)

• Interpersonal Relationships 
• Empathy 
• Social Responsibility 

Decision-making (Using emotions effectively in problem solving and judgment)

• Problem Solving 
• Reality Testing 
• Impulse Control 

Stress Management (Managing pressure, change, and emotional resilience)

• Flexibility 
• Stress Tolerance 
• Optimism 

For leaders seeking deeper developmental  insight, the EQ 360® Report provides a comprehensive 360-degree  perspective by combining self-assessment results with confidential  feedback from others.  Participants may receive feedback from:

• Managers 
• Peers 
• Direct Reports 
• Colleagues 
• Friends and Family 

These observer ratings are compared alongside the individual’s EQ-i 2.0® self-assessment to reveal:

• Leadership strengths 
• Behavioral patterns 
• Perception gaps 
• Blind spots 
• Opportunities for personal and professional growth 

The  EQ 360® process creates powerful self-awareness by helping leaders  understand how they are perceived by others and where targeted  development can create greater leadership effectiveness.

The EQ-i 2.0®  assessment can be integrated into customized leadership coaching and  development programs designed to create measurable growth and  sustainable change. 

Through emotional intelligence coaching, clients can:

• Increase self-awareness 
• Improve communication and influence 
• Strengthen leadership presence 
• Build resilience under pressure 
• Enhance relationship management 
• Develop stronger decision-making skills 
• Improve team and organizational effectiveness 

At Pinnacle Coaching Services, we utilize the EQ-i 2.0® Emotional Intelligence Assessment to help leaders, professionals, and organizations strengthen emotional intelligence, improve workplace dynamics, and enhance overall performance. In concert with assessments, our coaching process helps clients turn emotional intelligence insights into practical strategies that improve performance, relationships, and long-term career success. 

At Pinnacle Coaching Services, we leverage the Leadership Circle  Profile® (LCP), which is widely recognized as the "Gold Standard" in  leadership transformation assessments. Unlike traditional 360-degree  feedback tools, the LCP goes beyond measuring leadership competencies by  identifying the underlying beliefs, assumptions, and thought patterns  that drive behavior and leadership effectiveness. 

The Leadership Circle Profile® is the first assessment to integrate:

• Leadership competencies 
• Internal thought patterns 
• Reactive tendencies 
• Creative leadership capacities 

This powerful combination provides leaders with a clear understanding of not only what behaviors are occurring, but why they occur.

The LCP delivers a comprehensive and visually dynamic analysis that allows leaders to quickly identify:

• Leadership strengths 
• Areas limiting effectiveness 
• Behavioral patterns impacting performance 
• Opportunities for transformational growth 

Rather than requiring hours of interpretation, the LCP presents data in a  highly intuitive format that makes insights immediately accessible and  actionable. Leaders gain a deeper awareness of how their internal  mindset influences communication, decision-making, relationships, and  organizational impact.

 The Leadership Circle Profile® is the only leadership assessment that measures both:

• Creative Competencies — highly effective leadership behaviors associated with authenticity,  strategic thinking, collaboration, systems awareness, and results  achievement. 
• Reactive Tendencies — limiting leadership behaviors driven by fear, control, approval-seeking, perfectionism, or self-protection. 

By  increasing self-awareness around these patterns, leaders are empowered  to create meaningful and sustainable behavioral change.

The Leadership Circle Profile® has been rigorously validated  through extensive psychometric research. According to the Institute for  Psychological Research and Application (IPRA), the LCP is “an internally  consistent, valid measure for leadership development with strong  psychometric properties.” The self-assessment includes 124 questions and  typically takes 15–20 minutes to complete. Participants also receive  confidential 360-degree feedback from supervisors, peers, direct  reports, and stakeholders, along with open-ended developmental insights. 

At Pinnacle Coaching Services, the Leadership  Circle Profile® is most impactful when integrated into a customized  leadership development and executive coaching process. Professional  coaching helps leaders:

• Interpret results effectively 
• Increase emotional intelligence 
• Shift limiting behaviors 
• Strengthen strategic leadership 
• Improve communication and influence 
• Accelerate sustainable growth and performance 

The  result is deeper self-awareness, stronger leadership capability, and  transformational change that positively impacts teams and organizational  culture.

As an extension of the Leadership Circle  Profile®, the PULSE™ Survey provides leaders with an ongoing process to  measure leadership growth and sustain developmental progress over time. The PULSE™ process allows professionals to:

• Track progress toward leadership goals 
• Measure behavioral change over time 
• Receive targeted feedback 
• Reinforce positive leadership habits 
• Adjust development strategies when needed 

The PULSE™ process typically includes three assessments conducted over a 6–12 month period:

Baseline Pulse:  Identifying a “One Big Thing Goal” enables  leaders to begin their  transformative process by selecting a goal that  they believe will have  the biggest impact for moving the needle on  their leadership  effectiveness, or their leadership overall.  

Interim Pulse:  Approximately 3 to 4 months after the Baseline  Pulse, a second Pulse is administered to the leader’s Accountability  Circle.   

Final Pulse:  In this Final Pulse, the current period is assessed,   and viewed along-side the previous Baseline and Interim Pulses, making   it possible to view the whole journey for review.  

After each assessment, clients receive a concise and visually  clear progress report that highlights developmental gains, leadership  trends, and opportunities for continued growth. 

When paired with executive coaching, the  PULSE™ Survey creates accountability, reinforces behavioral shifts, and  supports long-term leadership transformation. Many organizations  incorporate PULSE™ into high-level leadership development initiatives to  strengthen leadership effectiveness in complex and strategic  environments.  At  Pinnacle Coaching Services, we help executives,  supervisors, and  emerging leaders move beyond awareness into measurable growth,  sustainable change, and lasting organizational impact.

At Pinnacle Coaching  Services, we help organizations strengthen  communication, elevate leadership, and create healthier workplace  cultures through the power of DiSC® assessments in tandem with  professional coaching.  DiSC® is a research-based behavioral assessment that helps  individuals better understand themselves and others by identifying  preferred communication styles, motivators, workplace priorities, and  behavioral tendencies. Organizations worldwide use DiSC® to improve  collaboration, reduce workplace friction, and develop stronger leaders.  

Every team is made up of individuals with  different personalities, communication preferences, and approaches to  work. Misunderstandings often occur not because people lack skill or  commitment, but because they communicate and respond differently under  pressure. DiSC® creates a common language that helps teams:

• Improve communication 
• Build trust, transparency, and collaboration 
• Reduce conflict 
• Increase self-awareness 
• Strengthen leadership effectiveness 
• Enhance team performance 

By  understanding behavioral styles, employees and leaders can adapt their  communication approach, improve relationships, and work together more  effectively to builder great teams. 

High-performing teams are built on  understanding, trust, and mutual respect. DiSC® helps team members  recognize the strengths each person brings to the workplace while  learning how to work through differences productively. Through DiSC® team-building workshops, organizations can:

• Develop stronger workplace relationships 
• Increase collaboration across departments 
• Create greater empathy among team members 
• Improve morale and employee engagement 
• Reduce misunderstandings and communication breakdowns 

When  people understand how others think, communicate, and respond to  challenges, teamwork becomes more productive and less stressful. 

Great leadership starts with self-awareness. DiSC®  leadership coaching helps managers and executives better understand how  their leadership style impacts communication, decision-making,  motivation, and team dynamics. Leaders learn how to adapt their approach  to connect more effectively with different personalities and workplace  styles.

Benefits of DiSC® leadership development include:

• Increased emotional intelligence 
• Improved coaching and management skills 
• Greater adaptability and influence 
• Stronger employee engagement 
• Better conflict management 
• Enhanced decision-making and accountability 

Leaders  who understand behavioral differences are better equipped to build  trust, manage conflict, motivate employees, and lead high-performing  teams. 

Communication is one of the most important  drivers of organizational success. DiSC® provides practical strategies  that help individuals communicate with greater clarity, confidence, and  effectiveness. Participants learn:

• How their communication style impacts others 
• How to adapt to different personalities 
• How to reduce tension and defensiveness 
• How to communicate more effectively during stress and times of change 
• How to build stronger professional relationships 

Organizations  that improve effective lines of communication often experience  increased productivity, stronger collaboration, and healthier workplace  culture. 

Conflict in the workplace is inevitable, but  unresolved conflict can damage morale, productivity, relationships, and  erode trust at the individual and organizational levels.

DiSC®  helps individuals recognize how different behavioral styles respond to  conflict and stress. By increasing awareness and empathy, teams can move  from frustration and misunderstanding toward productive problem-solving  and respectful communication.

DiSC® conflict management training helps organizations:

• Reduce interpersonal tension 
• Improve difficult conversations 
• Increase empathy and patience 
• Resolve disagreements more constructively 
• Create a more respectful and collaborative workplace culture 

When  employees learn to understand differences instead of reacting  negatively to them, conflict becomes an opportunity for growth rather  than division. 

Pinnacle Coaching  Services provides customized DiSC® workshops, leadership coaching, team  development sessions, and organizational training designed to meet the  unique needs of your team.  Whether you are developing new leaders,  strengthening team communication, improving workplace culture, or  navigating organizational change, DiSC® provides practical insights that  create lasting results. Contact us to learn how DiSC® assessments and specialized  coaching can help your organization communicate better, lead stronger,  and work smarter with greater synergy. Together, we'll collaborate on a  needs assessment to identify a bespoke package that meets expectations  and business needs.